A valid Order ID is needed to start a return.
Please enter the Order ID shown in the top right corner of your packing slip (numbers only).
Then tab or click and we will find your address automatically.
Click here for an example.
STEP 1.) Enter Valid Order ID:
ADDRESS LINE 1:
FIRST NAME:
LAST NAME:
ADDRESS LINE 2:
EMAIL:
CITY:
STATE:
ZIP CODE:
STEP 2.) SELECT SUBSCRIPTION MONTH:
Please Select
STEP 3.) SELECT RETURN TYPE:
Please Select
Return entire box.
Return specific item(s).
Exchange specific items.
Damaged, mispacked, or missing.
We're sorry that the products didn't meet your expectations.
Please click
SUBMIT
to proceed to the final step.
We're sorry that the products didn't meet your expectations.
Only apparel items are eligible for individual exchange.
If a replacement item is not in stock:
Issue a return credit.
Return my original item.
A credit will be issued for out of stock items.
1.) Item
- Select Month First -
Reason
- Select Item First -
Replacement Item
- Select Item First -
Click to add an additional item.
Upload picture of defective item (5MB max size):
Please upload an image of the size label of the item received (5MB max size):
2.) Item
- Select Month First -
Reason
- Select Item First -
Replacement Item
- Select Item First -
Upload picture of defective item (5MB max size):
Please upload an image of the size label of the item received (5MB max size):
3.) Item
- Select Month First -
Reason
- Select Item First -
Replacement Item
- Select Item First -
Upload picture of defective item (5MB max size):
Please upload an image of the size label of the item received (5MB max size):
4.) Item
- Select Month First -
Reason
- Select Item First -
Replacement Item
- Select Item First -
Upload picture of defective item (5MB max size):
Please upload an image of the size label of the item received (5MB max size):
5.) Item
- Select Month First -
Reason
- Select Item First -
Replacement Item
- Select Item First -
Upload picture of defective item (5MB max size):
Please upload an image of the size label of the item received (5MB max size):
Please complete the CAPTCHA to submit the return.